ALL SALES ARE FINAL.
Please contact Nadel at solidcore@nadel.com for any questions regarding an order, tracking of a shipment, additional information, etc. We will be sure to get back to you in 24 hours Monday-Friday. Closed on weekends.
FAQ's:
● Will I receive a confirmation email after submitting the order?
○ Yes, you will receive an email confirmation with your order details to the email you submitted in the checkout process.
● How much does shipping cost?
○ $10 for your order.
● Do you offer expedited shipping options?
○ Not at this time.
● How can I track my order?
○ Once your order is shipped out, an email will be sent with tracking information.
● What is your return policy?
○ All sales are final.
● Can I exchange items for different sizes?
○ All sales are final so please be sure to use the size chart to select the best fit.
● How can I contact customer service?
○ Please contact our third party partners “Nadel” at solidcore@nadel.com for any questions regarding an order, tracking of a shipment, or any additional information.
● When should I expect to receive a response from Nadel?
○ You will receive a response during business hours, Monday - Friday.